Course Outline: What You Will Cover
There are certain skills you need to manage a retail outlet. Our Retail Management course is designed in conjunction with major retailers and helps you learn the skills you need quickly and conveniently.
| 1 | Developing & Recognising Skills |
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Implement staff training |
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Due to the pressures of competition and the need to meet organisational performances, a definite relationship between organisational goals and training has emerged. You will cover: Considering staff training, Assessing and confirming the need for training, Preparing the training, Delivering a training session & Evaluating a training session. |
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Assess workplace competencies |
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An essential aspect of developing team members is the ability to assess the individual’s skills and knowledge. You will learn about: The assessment process, Assessment evidence, The assessment plan, Implementing the assessment activity, The assessment decision, Assessment records & Reviewing assessment. |
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| 2 | Leading & Managing People |
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Lead and manage people |
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This unit covers the skills and knowledge required to lead and manage people. It involves developing and communicating team objectives developing and improving teams delegating responsibility consultation and actively supporting team members to achieve goals and store plans/targets. |
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| 3 | Managing Human Resources |
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Provide a safe working environment |
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This unit covers developing and implementing policies and procedures relating to occupational health and safety issues. It involves consulting with staff assessing and controlling risks establishing and maintaining record systems and evaluating policies and procedures. |
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Administer human resources policy |
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This unit teaches you how to plan and manage human resources. It involves implementing staffing levels monitoring staff performance identifying and minimising potential industrial relations problems and developing and implementing training plans. |
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Recruit and select personnel |
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This unit will cover: Human Resource Planning, Identifying HR Needs, Staff Selection & EEO, Recruitment Policy, Conducting an Interview. Recruitment is a critical component of any retail manager’s task in making a retail outlet profitable. |
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| 4 | Financial Resources |
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Manage financial resources |
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This unit involves the skills required to develop and implement financial control systems. It involves controlling cost and budget maintaining store accounting systems and developing and negotiating budget allocations. |
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| 5 | Store Operations |
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Control store security/loss |
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Providing a suitable level of security is essential to minimise the potential risk of damage, loss or injury to the team, the store, its equipment or stock. This risk is not limited to traditional ‘shoplifting or armed robbery’. There are many potential risk areas to consider when implementing an effective loss prevention strategy. |
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Control inventory |
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Efficiently controlling the inventory of a retail store is critical to the long term profitability and survival of the store. Retailers make a sizeable investment in the inventory they keep every day. If this investment is not protected, the retailer may face financial losses that cannot be overcome. |
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| 6 | Marketing |
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Manage merchandise and store operations |
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This unit involves managing store merchandising, planning and managing store advertising and promotions, managing store pricing policies and managing housekeeping. |
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Manage sales and service delivery |
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This unit involves market research developing new markets and marketing products and services within the culture of the overall store policy. |
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How Will You Benefit?
- Fast track your career in retail management
- Learn the inside secrets of how retail managers run profitable, efficient and well managed stores
- Study a retail management course that was designed in conjunction with major retailer’s
- Free up valuable time, don’t waste time and money travelling to classes
- Study at your own pace whenever and wherever you are
- Have access to a tutor
- Easy interest free payment plans from as low as $49 per week
Start reaping the benefits by enrolling today!
Career Prospects
Start an exciting and challenging career as a Retail Manager in a fast growing industry. ICI Retail Management graduates have a wide range of skills to offer in the retail sector and business in general. They are able to reflect upon, understand and articulate the dynamics of establishing, operating and growing a retail sector business.
Typical positions applicants apply for are: Retail Manager, Operations Manager, Merchandise Manager, Retail Buyer and Sales Manager.
Our graduates have gone onto successful careers with large national retailers, smaller local retailers and a variety of other businesses. Some students have even fulfilled their dreams of becoming successful retail entrepreneurs themselves.
The opportunities are endless and the future is bright for educated retail managers!
Course Levels Explained
Diploma
Qualifications recognises the graduates capacity for initiative and judgment across a broad range of technical and management functions. Diploma holders typically have personal responsibility and autonomy (semi-independence) in performing technical operations or organising others in the workplace.
Prerequisites
There are NO previous work or education requirements for entry into any course level.
Course Length
The average time within which students complete studies is:
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Diploma Level | 24 weeks |
ICI courses allow you to study at your own pace with no assignment deadlines. This means that you determine the pace of the course and within which time period you will ultimately complete your studies in.
- Completing your course with ICI is flexible as you can fast-track and graduate in a matter of months. You complete activities and submit assignments whenever you are ready.
- The maximum time given to complete a program is three years.
Study Mode: Online Learning
This entire course is carried out via Distance Learning (also known as correspondence learning). Distance learning is ideal if you need to adapt around work, family, or other commitments. It is also extremely beneficial should you simply wish to fast track your studies (and career) and not be locked into a timetable.
Our course content and learning experience ensure that your course is relevant and interesting. Learning, tutorial assistance and assessments take place whenever and wherever you are in the country or world. It takes place at your own pace on your own terms to fit your lifestyle. As an ICI student, you’ll never endure a pop quiz, spend countless hours and hundreds of dollars travelling, and never be late with an assignment or for class.
Recognition & Accreditation
This course is recognised and accredited by the International Association of Private Career Colleges (IAPCC). The courses offered by ICI are unique as they take a very “hands on” approach. Our courses are not designed to teach you just the “theory” behind the industry – they are written and tutored by industry professionals and will fast-track you into a new career of your choice.
Various government departments and business’s have enrolled their own staff with ICI for further training and development and is a strong indicator of acceptance and recognition by employers and industry.
The following is a partial list of companies and government departments which have enrolled or sponsored staff into ICI courses:
- Ministry of Defence
- Sports Centre, University of Kent
- Department of Tourism, Regional Development & Industry
- The Placement People
- Skill Hire
- Metcash Trading Ltd
- Navman Technologies
- The European Fund
- Employment Directions Network
- The Salvation Army
- Calvin Klein
- John Paul College
- Legal Aid Commission
- Melton Council
- Mitsubishi Corporation
- Commonwealth Bank
- HSBC
- American Express
- Clayton UTZ
- Hennikers Solicitors
- Villari Lawyers
- Prisoners Education Trust (HM Prison Service)
- Uniting Care Institute of Family Practice
- Workplace Authority
- Centacare Employment Group
- Employment Directions
- MAX Employment
- Gunnebo (Security)
- Brookfield Multiplex
- Coles Myer Ltd
Already in the Profession or Industry?
This course and qualification is a great way of consolidating existing knowledge via Recognition of Prior Learning (RPL), updating your industry skills and contributing towards your professional development. It is also one of the most practical steps you can take towards working towards gaining a promotion or better paid position.
What Do I Get?
All materials essential for course completion are included in the cost of the course fee. Upon enrolment, students receive:
- All required study materials and course notes
- Assignment projects with constructive tutor feedback
- A tutor who will service all of your course and career questions and guidance needs.
On successful completion of the course you will receive:
- A graduation certificate officially recognizing your successful completion of studies and qualifications as a retail manager
- Transcripts indicating units completed
- Letter of recommendation and validation for current and future employers
- Post-nominal letters placed after your name which indicate that you hold the relevant qualification. For example: John Smith, DipRtlMngmt
- Job search assistance: Graduate Career Services Program ( Click to learn more ).
Cut Off Date
Friday, 5th April 2024 is the next enrolment cut off date. Places are limited, in demand and entry into the course is on a first come first served basis.
Your enrolment is processed and acknowledged within 24 hours of the Institute receiving your application. You can expect to receive your course within days of enrolling. When you start your ICI course its at your own pace and you determine when you finish. Don’t miss out. Enrol today!
Course Investment & Payment Plans
How do I get started?
Click on one of the Enrol Now buttons below and you could be working on your first lesson – and towards a new career – in a matter of days!
| OPTION A | OPTION B | ||
| Course Level | Course Fee | Pay Upfront Save 10% |
Weekly Instalment Plan Interest Free |
| DIPLOMA | $1349 | 10% Off = $1214 ENROL NOW | $49 x 28 weeks ENROL NOW |
ACT NOW and start pursuing your dream of becoming a qualified retail manager.
