Course Outline: What You Will Cover

The mediation and conflict resolution profession is an incredibly rewarding and fulfilling profession. Students who enrol into the course will complete the following units of study:

1 Dispute Resolution and Mediation
  • Managing and resolving conflict
  • Facilitating mediations
2 Structuring and Managing the Mediation Process
  • Disputing parties management
  • Mediation strategy
  • Information analysis
  • Building trust and cooperation
3 Mediation Facilitation
  • Defining and setting the scope of mediation
  • Agenda setting
  • Probing for unknown interests
  • Proposing settlement options
4 Binding Settlement Outcomes
  • Assessing settlement possibilities
  • Negotiations and closure
  • Binding settlement agreements

How Will You Benefit?

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  • Fast track your career in mediation profession
  • Quickly develop skills in months not years!
  • Study a mediation course that was designed in conjunction with senior professionals in the mediation profession
  • Free up valuable time, don’t waste time and money travelling to classes
  • Study at your own pace whenever and wherever you are
  • Have access to a tutor
  • Easy interest free payment plans from as low as $49 per week

Start reaping the benefits by enrolling today!

Career Prospects

After becoming one of the most litigious societies in the world mediation is fast becoming the increasingly popular, timely and cost effective way to settle disputes. Furthermore mediation ensures privacy while publicity is unavoidable when disputes are aired in court. As a result of all of these factors, mediators have and are expected to continue experiencing above average growth in employment.

Mediation is a meaningful and rewarding profession in which you will actively facilitate negotiation and settlement between disputing parties by providing direction and encouragement, working collaboratively with the parties and finding creative ways to reach a mutual solution.

Most mediators are employed by:

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  • Local & State Government
  • Schools & Universities
  • Legal Service Providers
  • Corporations
  • Insurance Providers
  • Independent Mediation & Arbitration Business’s
  • Independent Mediator
Mediation skills are a valuable asset to your career and many employers find it highly desirable that employees hold these skills. For example those who work in:
  • management
  • customer service
  • counselling & psychology
  • education
  • law enforcement
  • sales and
  • key negotiating roles

Will all find dispute resolution, conflict management and ultimately mediation to be an invaluable set skill to have when you perform your day to day duties. In fact it is these skills that will distinguish and set you apart from your colleagues.

Good personal traits to have to be well suited to work as a mediator include: neutrality, honesty, good communication skills, judgment skills, confidence and the ability to work well as a team.

Based on a recent “30 Best Careers” ranking report it was found that mediators performed very well based on pay, forecast job growth, prestige and job satisfaction. It also found that working as a solicitor / lawyer was one of the most overrated professions.

Course Levels Explained

This course leads to the awarding of an Executive Diploma. This qualification recognises the graduates capacity for initiative and judgment across a broad range of technical and management functions. Diploma holders typically have personal responsibility and autonomy in performing technical operations or organising others in the workplace./p>

Prerequisites

There are NO previous work or education requirements for entry into any course level.

Course Length

The average time within which students complete studies is 31 weeks.

ICI courses allow you to study at your own pace with no assignment deadlines. This means that you determine the pace of the course and within which time period you will ultimately complete your studies in.

  • Completing your course with ICI is flexible as you can fast-track and graduate in a matter of months. You complete activities and submit assignments whenever you are ready.
  • The maximum time given to complete a program is three years.

Study Mode: Online Learning

This entire course is carried out via Distance Learning (also known as correspondence learning). Distance learning is ideal if you need to adapt around work, family, or other commitments. It is also extremely beneficial should you simply wish to fast track your studies (and career) and not be locked into a timetable.

Our course content and learning experience ensure that your course is relevant and interesting. Learning, tutorial assistance, assessments take place whenever and wherever you are in the country or world. It takes place at your own pace on your own terms to fit your lifestyle. As an ICI student, you’ll never endure a pop quiz, spend countless hours and hundreds of dollars travelling, and never be late with an assignment or for class.

Recognition & Accreditation

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This course is recognised and accredited by the International Association of Private Career Colleges (IAPCC). The courses offered by ICI are unique as they take a very “hands on” approach. Our courses are not designed to teach you just the “theory” behind the industry – they are written and tutored by industry professionals and will fast-track you into a new career of your choice.

Various government departments and business’s have enrolled their own staff with ICI for further training and development and is a strong indicator of acceptance and recognition by employers and industry.

The following is a partial list of companies and government departments which have enrolled or sponsored staff into ICI courses:
  • Ministry of Defence
  • Sports Centre, University of Kent
  • Department of Tourism, Regional Development & Industry
  • The Placement People
  • Skill Hire
  • Metcash Trading Ltd
  • Navman Technologies
  • The European Fund
  • Employment Directions Network
  • The Salvation Army
  • Calvin Klein
  • John Paul College
  • Legal Aid Commission
  • Melton Council
  • Mitsubishi Corporation
  • Commonwealth Bank
  • HSBC
  • American Express
  • Clayton UTZ
  • Hennikers Solicitors
  • Villari Lawyers
  • Prisoners Education Trust (HM Prison Service)
  • Uniting Care Institute of Family Practice
  • Workplace Authority
  • Centacare Employment Group
  • Employment Directions
  • MAX Employment
  • Gunnebo (Security)
  • Brookfield Multiplex
  • Coles Myer Ltd

Already in the Profession or Industry?

This course and qualification is a great way of consolidating existing knowledge via Recognition of Prior Learning (RPL), updating your industry skills and contributing towards your professional development. It is also one of the most practical steps you can take towards working towards gaining a promotion or better paid position.

What Do I Get?

All materials essential for course completion are included in the cost of the course fee. Upon enrolment, students receive:

  • All required study materials and course notes
  • Assignment projects with constructive tutor feedback
  • A tutor who will service all of your course and career questions and guidance needs.

On successful completion of the course you will receive:
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  • A graduation certificate officially recognizing your successful completion of studies and qualifications
  • Transcripts indicating units completed
  • Letter of recommendation and validation for current and future employers
  • Post-nominal letters placed after your name which indicate that you hold the relevant qualification. For example: John Smith, ExeDipMed
  • Job search assistance: Graduate Career Services Program ( Click to learn more ).

Cut Off Date

Friday, 5th April 2024 is the next enrolment cut off date. Places are limited, in demand and entry into the course is on a first come first served basis.

Your enrolment is processed and acknowledged within 24 hours of the Institute receiving your application. You can expect to receive your course within days of enrolling. When you start your ICI course its at your own pace and you determine when you finish. Don’t miss out. Enrol today!

Course Investment & Payment Plans

How do I get started?

Click on one of the Enrol Now buttons below and you could be working on your first lesson – and towards a new career – in a matter of days!

OPTION A OPTION B
Course Level Course Fee Pay Upfront
Save 10%
Weekly Instalment Plan
Interest Free
DIPLOMA $1349 10% Off = $1214 ENROL NOW $49 x 28 weeks ENROL NOW

Take the first step towards obtaining valuable skills in the field of mediation today.

How Does Online Studying Work?

As an ICI student, you’ll be able to train at home in your spare time, learning in the easiest possible way. There are no classes or lectures to attend, and no need to leave your job or change your schedule.

How does it work?
Enrol, Study at Home, and Graduate

ICI is committed to the successful completion of your course. The typical ICI student experience goes like this:

  1. The Enrolment Process
  2. Begin Your Studies
  3. Getting Help When You Need It
  4. Getting Assessed
  5. Graduation
1 The Enrolment Process

Select the course that interests you. The International Career Institute website offers course overviews, course outlines, course fees, student testimonials, and information on career services for graduates.

When you are ready to enrol in a program, simply complete the online enrolment form, or call our toll-free number to speak with an enrolment adviser.

2 Begin Your Studies

On enrolment students receive a welcome email and letter with instructions on how to login into your course and access your course and tutorial support. You will not be required to purchase any further materials. Courses are divided into modules with assessments located at the end of these modules. Assessments (written assignments) are based on what you have been learning about. No exams are involved.

Study at your own pace

One of the many great benefits of our courses is their modular format creates an easier and more effective way for you to learn. And with no need to follow a fixed timetable, you get to study and submit assignment for each module at your own pace.

3 Getting Help When You Need It

Your courses are designed so that you can study independently. However, if you have a question about anything in your course, just contact one of our industry based tutors. Contact details are provided in your welcome email and letter. Your tutors are industry professionals who are ready to answer any questions about the course, assessments and industry for which you are training for.

4 Get Assessed

At the end of modules you are asked to complete assignments. With no fixed assessment dates ICI students can submit their assessments at any time. This allows students to progress through the course at a pace that suits their needs. Assignments can be submitted via the student portal or email directly to the tutor.

Your assignments and projects will be graded on the following scale:

Grading scale
Lesson Grade (%) Letter Equivalent Rating
100 - 80 A Outstanding level of achievement
79 - 60 B High level of achievement
59 - 50 C Satisfactory level of achievement
49 - 40 D Marginal level of achievement
0 - 39 F Failed to complete course requirements

You must pass all modules and achieve a minimum of a C or higher in all studies to graduate. Should you not pass an assignment you are able to retake assessments as many times as you need (free of charge) in order to improve your results. Full tutorial support is available to guide you towards successfully completing your course.

5 Graduation

Graduates of the Institute are eligible for assistance under the Graduate Career Services Program which includes assistance in job searches (by career and region), preparing cover letters, tips on interviewing, and much more. As part of your graduation package, we offer a Certified Professional Resume Writer free of charge to help you compose your resume. All graduates receive a certificate of completion at the relevant level (Certificate, Diploma or Advanced Diploma / Executive Diploma), transcripts and a letter of recommendation.